.tum-support-hub-customer-tickets {
	margin-bottom: 32px;
}

.tum-support-hub-customer-ticket-list {
	list-style: none;
	margin: 0;
	padding: 0;
    position: relative;
	gap: 16px;
}

.tum-support-hub-customer-ticket {
    background: linear-gradient(135deg, rgba(248, 250, 252, 0.95) 0%, rgba(241, 245, 249, 0.85) 100%);
    border: 1px solid rgba(15, 23, 42, 0.08);
    border-radius: 0;
    padding: 21px 27px;
    padding-top: 21px;
    box-shadow: 0 8px 18px rgba(15, 23, 42, 0.05);
    transition: border-color 0.2s 
ease, box-shadow 0.2s 
ease, transform 0.2s 
ease;
    margin-top: 37px;
    position: relative;
    padding-top: 30px;
}


.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--new{
    background-color:green !important;
}
.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--answered{
    background-color:#EC6326 !important;
}
.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--user-replied{
    background-color:#222 !important;

}

.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--closed{
      background-color:#eee !important;
    color: #222 !important;  
}


.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--new{
    background-color:#EC6326 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--answered{
    background-color:#EC6326 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--replied{
    background-color:#222 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--closed{
      background-color:#eee !important;
    color: #222 !important;  
}

.tum-support-dashboard h4{
    margin-bottom: 0;
}

.tum-support-hub-customer-ticket.is-active {
	transform: translateY(-2px);
}

.tum-support-hub-customer-ticket__link {
	text-decoration: none;
	display: flex;
	flex-direction: column;
	gap: 6px;
}

.tum-support-hub-customer-ticket__title {
	font-weight: 600;
	color: #0f172a;
	font-size: 1rem;
	line-height: 1.4;
}


.tum-support-hub-agent-assign__controls{
    display: flex;
    position: relative;
}

.tum-support-hub-agent-assign__button.is-hidden{
    display: none;
}

.tum-support-hub-customer-ticket__status {
    font-size: 0.85rem;
    font-weight: 400;
    color: #fff;
    background-color: #EC6326;
    border-radius: 999px;
    padding: 3px 20px;
    width: fit-content;
    margin-top: 10px;
    position: absolute;
    top: -25px;
    left: -5px;
    text-align: center;
    border-radius: 0 10px;
}

.tum-support-hub-customer-ticket:hover {
	transform: translateY(-3px);
}

.tum-support-hub-agent-assign{
    display: flex;
}


.tum-support-hub-form-wrap h1, .tum-support-hub-form-wrap h2, .tum-support-hub-form-wrap h3, .tum-support-hub-form-wrap  h4, .tum-support-hub-form-wrap h5, .tum-support-hub-form-wrap h6 {
    margin-bottom: 10px;
    line-height: 1.7;
}

.tum-support-hub-form-wrap {
	background-color: #fff;
	border: 1px solid rgba(17, 24, 39, 0.08);
	border-radius: 16px;
	padding: 40px;
	position: relative;
	overflow: hidden;
}


.tum-support-hub-form-wrap select {
    border: 1px solid #ddd;
    background-color: #fff;
    color: #222;
    font-weight: 400;
}

.tum-support-hub-header {
	margin-bottom: 32px;
}

.tum-support-hub-title {
	font-size: 1.75rem;
	font-weight: 600;
	margin: 0 0 12px;
	color: var(--templines-heading-color, #0f172a);
}

.tum-support-hub-description {
	margin: 0;
	color: var(--templines-text-color, #475569);
	font-size: 1rem;
	line-height: 1.6;
}

.tum-support-hub-form {
    display: grid;
    gap: 20px;
    border: 1px solid rgba(17, 24, 39, 0.1);
    padding: 40px;
}

.tum-support-hub-tickets {
	display: grid;
	gap: 28px;
	margin-bottom: 36px;
}

.tum-support-hub-tickets-section {
    position: relative;
}

.tum-support-hub-tickets-heading {
	margin: 0 0 18px;
	font-size: 1.25rem;
	font-weight: 600;
	color: var(--templines-heading-color, #0f172a);
}

.tum-support-hub-detail-top {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
    justify-content: space-between;
}

.tum-support-hub-detail-actions {
    display: inline-flex;
    align-items: flex-start;
    gap: 10px;
    justify-content: space-between;
    flex-direction: row;
}

.tum-support-hub-detail-header {
  display: flex;
  flex-direction: column;
  gap: 18px;
  background: #fff;
  padding: 20px;
  margin-bottom: 50px;
  border-bottom: 1px dashed #222;
}

.tum-support-hub-detail-primary {
	display: flex;
	flex-direction: column;
	gap: 14px;
}

.tum-support-hub-detail-meta {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(40%, 1fr));
    gap: 3%;
    margin-bottom: 24px;
    align-items: stretch;
}

.tum-support-hub-meta-item {
	display: flex;
	flex-direction: column;
	gap: 6px;
	padding: 16px 18px;
	border: 1px solid rgba(15, 23, 42, 0.08);
	border-radius: 14px;
	background: linear-gradient(135deg, rgba(248, 250, 252, 0.95) 0%, rgba(241, 245, 249, 0.85) 100%);
	box-shadow: 0 10px 18px rgba(15, 23, 42, 0.08);
	text-align: left;
	transition: transform 0.2s ease, box-shadow 0.2s ease, border-color 0.2s ease;
}

.tum-support-hub-meta-item:hover {
	transform: translateY(-2px);
	box-shadow: 0 14px 24px rgba(15, 23, 42, 0.12);
	border-color: rgba(99, 102, 241, 0.35);
}

.tum-support-hub-agent-assign__label{
    min-width: 120px;
    padding-top: 10px;
}

.tum-support-hub-meta-label {
    font-size: 0.8rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: rgba(15, 23, 42, 0.6);
    font-weight: 500;
}

.tum-support-hub-meta-value {
    font-size: 1rem;
    font-weight: 500;
    color: var(--templines-heading-color, #0f172a);
    word-break: break-word;
    line-height: 1.5;
}

.tum-support-hub-meta-value span {
	display: inline-flex;
	align-items: center;
	gap: 8px;
}

@media (max-width: 640px) {
	.tum-support-hub-detail-meta {
		grid-template-columns: 1fr;
		gap: 14px;
	}
	.tum-support-hub-meta-item {
		padding: 14px 16px;
	}
}

.tum-support-hub-badge {
    display: inline-flex;    
    align-items: center;
    justify-content: center;
    padding: 4px 12px;
    border-radius: 10px 0 10px;
    font-weight: 400;
    font-size: 0.85rem;
    background: #EC6326;
    color: #fff;
    position: absolute;
    top: -40px;
    left: -40px;
    min-width: 100px;
}

.tum-support-hub-action {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	padding: 10px 18px;
	border-radius: 10px;
	font-weight: 500;
	font-size: 0.95rem;
	text-decoration: none;
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-detail-reply{
    position: relative;
}


.tum-support-hub-action.tum-support-hub-action--danger{
    border: 1px solid #222;
    position: absolute;
    right: 0;
    top: 55px;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease;
    border-radius: 0;
}


.tum-support-hub-action.tum-support-hub-action--danger:hover{
    background-color: #eee;
}

.tum-support-hub-action-icon {
	align-items: center;
	display: inline-flex;
	justify-content: center;
}

.tum-support-hub-action-icon-svg {
	width: 16px;
	height: 16px;
	display: block;
}

.tum-support-hub-action-icon-svg path {
	fill: currentColor;
}

.tum-support-hub-action--close.is-disabled {
	opacity: 0.55;
	cursor: not-allowed;
	background-color: #f5f5f5;
	color: #999;
	box-shadow: none;
	border-color: #ddd;
}

.tum-support-hub-action--primary {
    background: #0073aa;
    color: #fff !important;
    border: 1px solid #eee;
    margin-bottom: 0;
    min-width: 144px;
}


.tum-support-hub-action-text{
    padding: 0 5px;
}

.tum-support-hub-ticket-subject{
    width: 300px;
}

.tum-support-hub-agent-assign__button{
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border-radius: 8px;
    transition: box-shadow 0.2s 
ease;
    position: absolute;
    bottom: -10px;
    right: 76px;
}


.tum-support-hub-ticket-subject a{
    color: #222;
    display: inline-block;
    font-weight: 500;
    line-height: 1.7;
    font-size: 16px;
}

.tum-support-hub-ticket-subject a:hover{
    opacity: 0.8;
}

.tum-support-hub-action--primary:hover {
	transform: translateY(-1px);
}

.tum-support-hub-tickets-heading,.tum-support-hub-detail-subheading{
    padding-top: 30px;
}

.tum-support-hub-tickets-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.95rem;
    margin-bottom: 0;
    border-bottom: 1px solid rgba(15, 23, 42, 0.08);
}

.tum-support-hub-tickets-table th,
.tum-support-hub-tickets-table td {
	padding: 12px 14px;
	text-align: left;
	border-bottom: 1px solid rgba(15, 23, 42, 0.08);
}

.tum-support-hub-tickets-table th {
    font-weight: 600;
    color: var(--templines-heading-color, #0f172a);
    width: fit-content;
    min-width: 150px;
    word-wrap: normal;
    background-color: #dede;
}

.tum-support-hub-tickets-table tr:last-child td {
	border-bottom: none;
}

.tum-support-hub-ticket-subject {
	font-weight: 600;
}

.tum-support-hub-ticket-subject a {
	color: inherit;
	text-decoration: none;
	box-shadow: inset 0 0px 0 rgba(0, 0, 0, 0.8);
	transition: color 0.25s ease, box-shadow 0.25s ease;
}

.tum-support-hub-ticket-subject a:hover,
.tum-support-hub-ticket-subject a:focus {
	color: var(--templines-heading-color, #222);
	box-shadow: inset 0 -1px 0 var(--templines-primary-color, #222);
}

.tum-support-hub-ticket-status {
	font-weight: 600;
	color: #6366f1;
}

.tum-support-hub-ticket-order {
	font-family: 'DM Sans', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

.tum-support-hub-empty {
	margin: 0;
	color: var(--templines-text-color, #64748b);
	font-size: 0.95rem;
}

.tum-support-hub-field-help {
	margin: 4px 0 0;
	font-size: 0.85rem;
	color: var(--templines-text-color, #64748b);
}

.tum-support-hub-row {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
	gap: 20px;
}

.tum-support-hub-field {
	display: flex;
	flex-direction: column;
	gap: 8px;
}

.tum-support-hub-field label {
	font-weight: 500;
	color: var(--templines-heading-color, #0f172a);
	font-size: 0.95rem;
}

.tum-support-hub-field input[type="text"],
.tum-support-hub-field input[type="number"],
.tum-support-hub-field textarea,
.tum-support-hub-field select {
	border: 1px solid rgba(15, 23, 42, 0.15);
	border-radius: 12px;
	padding: 12px 16px;
	font-size: 1rem;
	color: var(--templines-heading-color, #0f172a);
	background-color: #ffffff;
	transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-field textarea {
	min-height: 160px;
	resize: vertical;
}

.tum-support-hub-field input:focus,
.tum-support-hub-field textarea:focus,
.tum-support-hub-field select:focus {
	outline: none;
	border-color: #6366f1;
	box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.12);
}

.tum-support-hub-checkbox-group {
	display: flex;
	flex-wrap: wrap;
	gap: 12px 20px;
}

.tum-support-hub-checkbox {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	background-color: #ffffff;
	border: 1px solid rgba(15, 23, 42, 0.12);
	border-radius: 12px;
	padding: 10px 16px;
	cursor: pointer;
	transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-checkbox input {
	accent-color: #6366f1;
}

.tum-support-hub-submit {
    justify-self: flex-start;
    padding: 14px 28px;
    border-radius: 10px;
    background: #0073aa;
    color: #ffffff;
    font-weight: 600;
    font-size: 1rem;
    border: none;
    cursor: pointer;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease;
}

.tum-support-hub-submit:hover {
	transform: translateY(-1px);
	box-shadow: 0 12px 20px rgba(99, 102, 241, 0.25);
}

.tum-support-hub-submit.is-loading {
	opacity: 0.7;
	cursor: progress;
}

.tum-support-hub-message {
	display: none;
	margin-top: 16px;
	padding: 14px 18px;
	border-radius: 12px;
	font-size: 0.95rem;
	font-weight: 500;
}

.tum-support-hub-message.is-visible {
	display: block;
}

.tum-support-hub-message.is-success {
	background-color: rgba(74, 222, 128, 0.15);
	color: #166534;
}

.tum-support-hub-message.is-error {
	background-color: rgba(248, 113, 113, 0.15);
	color: #991b1b;
}

.tum-support-hub-comment-list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: flex;
	flex-direction: column;
	gap: 18px;
}

.tum-support-hub-comment {
	display: flex;
	max-width: 80%;
    width: 50%;
}

.tum-support-hub-comment-inner {
	width: 100%;
	padding: 16px 20px;
	box-shadow: 0 10px 26px rgba(15, 23, 42, 0.08);
	border-radius: 16px;
	display: flex;
	flex-direction: column;
	gap: 10px;
	background-color: #f8fafc;
	border: 1px solid rgba(15, 23, 42, 0.06);
}

.tum-support-hub-comment--customer {
	align-self: flex-start;
}

.tum-support-hub-comment--staff {
	align-self: flex-end;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-inner {
	background-color: #fff9d6;
	border-color: rgba(194, 149, 22, 0.28);
	border-radius: 18px 18px 18px 6px;
	box-shadow: 0 12px 28px rgba(177, 134, 20, 0.14);
}

.tum-support-hub-comment--staff .tum-support-hub-comment-inner {
	background-color: #e8f9ea;
	border-color: rgba(28, 150, 94, 0.3);
	border-radius: 18px 18px 6px 18px;
	box-shadow: 0 12px 28px rgba(16, 122, 72, 0.12);
}

.tum-support-hub-comment-meta {
	display: flex;
	justify-content: space-between;
	align-items: center;
	font-size: 0.8rem;
	text-transform: uppercase;
	letter-spacing: 0.04em;
}

.tum-support-hub-comment-author {
	font-weight: 700;
}

.tum-support-hub-comment-time {
	color: #94a3b8;
}

.tum-support-hub-comment-content p {
	margin: 0;
	color: #1f2937;
	line-height: 1.7;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-meta {
	color: #9c7a14;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-meta {
	color: #0f5132;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-author {
	color: #0f5132;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-author {
	color: #7c5c0b;
}

.tum-support-hub-comment--staff {
	text-align: right;
}

.tum-support-hub-comment--customer {
	text-align: left;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-content p {
	color: #14532d;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-content p {
	color: #7f6212;
}

.tum-support-hub-login-notice {
	padding: 32px;
	text-align: center;
	background-color: #f8fafc;
	border: 1px dashed rgba(15, 23, 42, 0.2);
	border-radius: 16px;
}

.tum-support-hub-login-notice p {
	margin: 0 0 16px;
	font-size: 1rem;
	color: var(--templines-text-color, #475569);
}

.tum-support-hub-login-notice a {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 10px;
	padding: 12px 24px;
	background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
	color: #ffffff;
	border-radius: 999px;
	text-decoration: none;
	font-weight: 600;
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-login-notice a:hover {
	transform: translateY(-1px);
	box-shadow: 0 12px 20px rgba(99, 102, 241, 0.25);
}

@media (max-width: 768px) {
	.tum-support-hub-form-wrap {
		padding: 28px;
	}
}

.tum-support-hub-tickets-table tr{
    margin-bottom: 2px;
}


.tum-support-hub-ticket-link{
    position: relative;
}

 .tum-support-hub-ticket-subject .tum-support-hub-ticket-link:after{
    border-left: 2px solid #222;
    display: inline-block;
    width: 1px;
    height: 100%;
    content: '';
    position: absolute;
    left: -14px;
    top: 0;
    min-height: 31px;
}

.tum-support-hub-ticket-subject--status-user-replied .tum-support-hub-ticket-link:after{
     border-color: orange  !important;
}

.tum-support-hub-ticket-subject--status-answered a:after{
      border-color: green  !important;
}

.tum-support-hub-ticket-subject--status-new a:after{
    border-color: #EC6326 !important;
}


.tum-support-hub-ticket-subject--status-closed a:after{
    border-color: #eee !important;
}

.tum-support-hub-ticket-subject--status-closed:not(:hover) , .tum-support-hub-ticket-subject--status-closed + td:not(:hover) , .tum-support-hub-ticket-subject--status-closed + td + td:not(:hover) {
  opacity: 0.5;
}